RSPCA

Due to uncertainty around mail post GDPR, RSPCA turned off letterbox acquisition in 2018. However, in 2020 with face-to-face not an option due to Covid, they wanted to revisit direct mail  and door drop and test partially addressed mail. However, results and data were 3+ years out of date, so RSPCA required help in guiding them from volume recommendations to forecasting.

The Salvation Army

The Salvation Army were already spending significant budgets across other channels, but they wanted to recruit more donors. Our challenge was therefore to increase inserts volume year-on-year, whilst maintaining a positive ROI in order to continue to be part of their marketing mix.​

James Wellbeloved

James Wellbeloved wanted to understand what level of discounting produced the best CPA and ROI, for their inserts campaign, in a heavily discounted competitive marketplace. While they were hesitant to offer too much of a discount, reducing net revenue and decreasing the brand’s premium quality, this had to be balanced with driving sufficient response. 

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Case studies

We turn our clients’ goals into wins and successful campaigns through the power of connection.

BT: Utilising Homemover data to drive efficiency

BT: Utilising Homemover data to drive efficiency

Challenge:​ The challenge for BT was to contact individuals at a time when they were in the market for a new broadband provider, moving home, using mail; their most cost-efficient channel, as they identified that there was a lot of wastage contacting individuals...

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James Wellbeloved: Developing a discounting strategy

James Wellbeloved: Developing a discounting strategy

Challenge :​ James Wellbeloved wanted to understand what level of discounting produced the best CPA and ROI, for their inserts campaign, in a heavily discounted competitive marketplace. While they were hesitant to offer too much of a discount, reducing...

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Concern: Generating new donors for Concern Worldwide

Concern: Generating new donors for Concern Worldwide

Challenge :​ Concern had refined how they were positioning their cash appeal ask. They were showcasing the work they do providing business grants for women in third world countries to enable them to work their way out of poverty.  The charity...

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Shepherds Friendly: Strategic media review

Shepherds Friendly: Strategic media review

Challenge :​ Shepherds Friendly approached Join the Dots with a brief to review their acquisition strategy to drive growth for their adult ISA product as their current media plan was no longer delivering results.  Impact:​ We started with a full review of...

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