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How to fail in being customer-centric

How to fail in being customer-centric

Being truly consumer-centric benefits everyone, so why is it so easy to fall short? Consumer centricity is seeing the business from the point of view of the customer and marketing with sensitivity. It can also be known as being: Market...

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Is print media making a comeback?

Is print media making a comeback?

Digital has been eating up print media like Pac-Man for more than two decades now and we’re constantly being told that print is dead. But the popularity of direct mail and successes of certain publications, suggest that print media is...

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The Way We Watch: 2020’s Streaming Landscape

Scaling a brand onto TV

It can feel almost impossible for challenger travel brands to scale their advertising up to an impactful TV campaign, but our recent work with Avalon Waterways, a river cruise brand, shows otherwise. Being a challenger brand means you...

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Connecting with people at home

Connecting with people at home

The situation we are all currently in due to the COVID-19 pandemic is daunting and filled with uncertainty, however there is one thing that we can guarantee – there are a lot more people at home right now. As well as the usual retired,...

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